Privacy Policy (UK GDPR & PECR Compliant)
Last updated: April 2026.
1. Who We Are
Cornwall The Beautiful is a privately owned holiday home in Gwithian, Cornwall.
Data Controller: Neville Richards, Hayle, Cornwall, UK.
Contact: info@cornwallthebeautiful.co.uk
We are committed to protecting your personal information and respecting your privacy.
2. What Personal Data We Collect
We collect information in the following ways:
2.1 Enquiry Form Submissions
When you submit an enquiry, we collect:
- Your name
- Your email address
- Your message
- Any optional information you choose to provide (e.g., dates, number of guests)
2.2 Email Contact
If you email us directly, we receive:
- Your email address
- Your message content
- Any attachments you send
2.3 Website Usage Data
We collect basic, anonymised analytics data such as:
- Pages visited
- Time spent on the site
- Browser type
- Device type
- Approximate location (non‑identifiable)
This helps us understand how visitors use the site and improve it.
2.4 Cookies
We use essential cookies required for the website to function.
Analytics cookies may also be used, but only after consent (if enabled).
A full cookie breakdown is provided in our Cookie Policy.
3. Why We Collect Your Data (Lawful Basis)
Under UK GDPR, we rely on the following lawful bases:
3.1 Contract
To respond to your enquiry and provide information about availability, pricing, or booking details.
3.2 Legitimate Interests
To maintain website security, prevent spam, and understand how visitors use our site.
3.3 Consent
For optional analytics cookies (if enabled) and for any marketing communications you explicitly opt into.
4. How We Use Your Data
We use your information to:
- Respond to enquiries
- Provide booking information
- Improve our website
- Maintain security and prevent spam
- Keep internal records
We do not use your data for automated decision‑making or profiling.
5. Who We Share Your Data With
We only share data with trusted third‑party service providers who help us operate the website:
- IONOS (Hosting Provider): Stores website files and email services
- WordPress: Provides the content management system
- Security & Anti‑Spam Tools: May process IP addresses to prevent abuse
- Analytics Providers (if enabled): e.g., Google Analytics
These providers may store data outside the UK, but only in countries with adequate safeguards.
We never sell your data.
6. How Long We Keep Your Data
- Enquiry form submissions: Up to 12 months
- Email correspondence: Up to 24 months
- Analytics data: Retained according to the provider’s default retention period
- Security logs: Typically 30–90 days
You may request deletion at any time.
7. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Request a copy of your data
- Withdraw consent (where applicable)
To exercise any of these rights, email: info@cornwallthebeautiful.co.uk
8. How We Protect Your Data
We use:
- Secure hosting
- SSL encryption
- Strong access controls
- Regular security updates
- Spam and malware protection
9. Links to Other Websites
Our website may contain links to external sites. We are not responsible for their content or privacy practices.
10. Complaints
If you have concerns about how we handle your data, please contact us first.
You also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk
11. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.